A session at the ACS Spring National Conference, 2010, held in San Francisco, focused on the impact of the trend of closing branch libraries. The University of Washington Chemistry Library, along with several other UW science branches, was amongst those that closed. Collections were merged into a much larger library covering many disciplines, no longer providing a clear location for users, physically or virtually. It is now 5 years later. The Library world and technology continue to change, providing new options and new challenges. This paper will examine the continuing impact of these closures on users and address the changes in outreach that are required both by the closures and the ever changing expectations of the users. A variety of methods have been used to date, including posters in the reference area which focus on science topics which were both to highlight the chosen topics and also to say clearly `we are here'. Focus groups and surveys have been used to determine user needs, many focusing on graduate students who were particularly hard hit by the changes. Communication continues to be a main issue, complicated by a major increase in interdisciplinary research groups and centers.

�What happened to my library?� revisited

248th National Meeting (2014)

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