BURNOUT AND COGNITIVE-AFFECTIVE EMPATHY IN HEALTH PROFESSIONALS IN MONTERIA (COLOMBIA)

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Abstract

The Burnout syndrome is considered one of the psychosocial work harms with greater impact on the physical and psychological well-being of the person, so it has become necessary to address it in all its stages. On the other , Empathy is defined as the ability of the clinician to put himself in the place of the patient, considering himself as a valued medical attribute, however, some studies indicate that it may also constitute a risk factor for the development of the syndrome (Wilkinson, Whittington, Perry, & Eames 2017). This study sought to determine the existence of Burnout syndrome in health professionals from clinics in the city of Monteria and analyze their possible relationship with Empathy. A quantitative cross-sectional and correlational study was carried out in 201 general practitioners, with the same proportion of men and women. The Cognitive and Affective Empathy Test - TECA was used as measurement instruments (López-Pérez et al.., 2008), Maslach Burnout Inventory - MBI (Maslach & Jackson, 1986, adaptation: Barbato, Córdoba, González, Martínez & Tamayo, 2011) and a sociodemographic survey. There was a high level of Burnout in the doctors evaluated (66%) and the existence of a statistically significant correlation, negative between the variables of emotional exhaustion of MBI and cognitive empathy of TECA (0.01). The same tendency is seen in the case of the depersonalization variable (0.01). Finally, it was concluded that the lower the Empathy of the doctors evaluated, the greater the Burnout syndrome.

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