Waiting times is an important issue in the Spanish Public Health System. To meet this problem some tools have been developed and E-consultations are one of them.
The Galician Public Health System decided to implement this tool in our sanitary environment (EOXI VIGO) to improve access to specialty care. In 2014 a pilot study for referring pain patients from primary care (PC) to our Pain Service was established; as a result to this pilot study (n=114), this referring tool was adopted as the regular reference way from primary care to our unit.
In this communication we have studied the actual time course on the e-consults in the year 2018. 
Methods: This is a retrospective analysis of 676 patients´ medical charts with pain unit e-consults requested by medical providers in the EOXI Vigo. We divided the e-consult time course into two broad milestones: Response (time from submission of e-consult to the time the pain physician generates a clinical electronic response), and Follow up (Time elapsed from the response time to the moment the patient is revisited in our pain unit)
Results: Among the 676 e-consults requested from primary care physicians, we recommended a face-to-face consults for 74, 4%.
The average time needed for responses were 7,3 days.
The average time needed for Follow up 26, 9 days.
E-consultation, in our sanitary environment, is a procedure that favors communication between primary care physicians and the pain unit with a short response time and trying to move the patient as little as possible.

ELECTRONIC CONSULTATIONS BETWEEN PRIMARY AND SPECIALTY CARE CLINICIAN. RESPONSE TIME