<p>Incorporating user trust in the development of Artificial Intelligence (AI) systems is one of the new challenges in engineering design field. Trust in human-AI system interaction deter-mines how much user relies on the system and directly influences the benefits that an AI system provides to human decision-making. This paper reviews the existing literature on trust inhuman-AI interaction to highlight key areas for engineering system design research to address the overarching issue of user trust in system development. We present how trust influences the use of an AI system, describe multiple contexts that users interact with AI systems and categorize ways in which trust is formed based on the literature. We explain the key factors that are critical in the formation of user trust into three categories of human user attributes, design of the AI system, and task characteristics. We also introduce the analytical models that exist in the literature used to evaluate and predict trust. Finally, we propose future directions for engineering system design research based on the gaps and open questions identified in the literature.</p><p>According to the template file, we made our abstract ready for less than 200 words, and this sentence is&nbsp; just extra in this submission.</p>

A Survey of Important Factors in Human - Artificial Intelligence Trust for Engineering System Design

Paper Proceedings: https://asmedigitalcollection.asme.org/IDETC-CIE/IDETC-CIE2021/volume/85369

ASME 2021 International Design Engineering Technical Conferences & Computers and Information in Engineering Conference (IDETC/CIE2021)

Supporting the need among researchers worldwide for additional online and multimedia content, ASME now offers the ASME Conference Video Collection. This platform will collect and provide long-term access to conference presentation videos, encompassing all technology areas within ASME's technical conference and events program. About 30,000-40,000 engineers across all mechanical engineering and related disciplines participate in ASME conferences each year. This includes authors of approximately 6,000 to 8,000 technical papers published by ASME, the majority of whom also submit video presentations for our virtual conferences. The video collection will be available as an add-on to existing product packages or as a separate subscription.